Necker's Jewelers Reviews
(Rated by 14 users)
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Payment Methods
- Credit/Debit Cards
- Authorize.Net
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.7
- Shipping & Delivery4.3
- Return Policy4.7
- Price & Quality4.3
- Customer Service4.3
Recent Customer Reviews (14)
Joyce Seiler
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Angela Mountain
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Richard Scott
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Adorlee Thivierge
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Alambek Timayev
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Kristine Bang
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William Barnes
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Colleen Cook
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Rhys Jackson
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Debbie Mendoza
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Necker's Jewelers Pricing
Engagement Rings
a few hundred dollars - tens of thousands of dollars
Payment Methods
Accepted Payment Options:
Prices for items on Neckersjewelers.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Authorize.Net
Payment Process
- Payments can be made online during the checkout process.
- For Necker's Jewelers credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Necker's Jewelers Pros & Cons
Pros
1
High Quality Service: 4.8 out of 5 rating for quality of service, with many customers praising the professionalism and helpfulness of the sales team.
2
Excellent Customer Service: Quick response times, with an average response time of 4.8 out of 5 rating.
3
Value for Money: 5 out of 5 rating for value, with customers appreciating the competitive prices and high-quality products.
4
Flexibility: 4.9 out of 5 rating for flexibility, with the ability to customize jewelry and offer financing options.
5
Custom Jewelry Design: Experienced designers with over 8 years of tenure, offering custom designs that blend existing pieces into new creations.
6
Peace of Mind Plan: A service and repair plan that covers various maintenance and repair services for fine jewelry, including free ring sizing, tightening of gemstones, and more.
CONS
1
Technical Issues: The Better Business Bureau (BBB) profile is currently experiencing technical issues, making it difficult to access customer complaint information.
2
Limited Information on BBB: Due to the technical issues, there is no current information on customer complaints or ratings from the BBB.
Necker's Jewelers Features and Benefits
Features
Fine Jewelry
Offers a wide selection of fine jewelry from top brands like Simon G and Hearts On Fire.
Custom Designs
Provides custom jewelry design services with experienced designers who have an average of over 8 years of tenure.
4Cs Diamond Grading
Grading diamonds based on cut, color, clarity, and carat weight.
Hearts On Fire
Carries the World’s Most Perfectly Cut Diamond, known for its precise cut to optimize brilliance, dispersion, and scintillation.
Professional Appraisals
Offers thorough evaluations, detailed reports, and accurate appraisals for insurance, estate, or selling purposes.
Certified Gemologists
Uses current industry tools and techniques to provide honest opinions on jewelry condition and value.
Peace of Mind Plan
A 5-year service and repair plan that includes benefits like free ring sizing, tightening of gems, retipping of prongs, and more.
Repair Services
Provides comprehensive repair services, including watch repair, chain soldering, and earring repair.
Knowledgeable Staff
Friendly and helpful staff available to guide customers through the selection process.
Financing Options
Offers interest-free financing up to 12 months and layaway options to help customers prioritize their purchases.
Locally-Owned Business
Supports the local community and has been serving the Quad Cities area for over 130 years.
Gold and Diamond Buy-Backs
Provides fair compensation for gold, silver, and diamond items that customers no longer want.
Insurance Appraisals
Provides appraisals required for insurance coverage to ensure proper protection.
Estate Jewelry Appraisals
Helps determine the value of inherited jewelry to inform decision-making.
Sale Archives
The store also has a sale section where customers can find discounted prices on various jewelry items.
Return Policy
In-store returns accepted within 30 days for unworn/new condition items with full refund to original payment method; online purchases returnable within 30 days for full refund or up to 3 months for in-store credit or exchange.